News & Events

Speaking Event at the 32nd Annual Conference of Healthcare Call Centers: Engaging the C-Suite, Providers and Clinics in the Call Center

Don't miss this pre-conference workshop at the 32nd Annual Conference of Healthcare Call Centers -- scheduled for June 10, 2020, at 8:00 a.m. at the Renaissance Columbus Downtown Hotel in Columbus, OH. Read on for more information: 

Description: The healthcare call center does not exist in a vacuum.  It is an integral part of the healthcare landscape, yet in many organizations, the call center has been challenged to effectively communicate its efforts to the C-Suite, providers and clinics.  This workshop will give you the tools to do just that. 

Speakers:

Kathy Divis, President, Greystone.Net
Tracey Kasnic, RN, CNO, Confluence Health