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Laura Clemons
 
  • Augmented Reality Use in Pediatrics

    Aug 08, 2018
    Augmented reality (AR) is a newer technology that is becoming more prominent as the technology evolves. One example of AR use in healthcare comes from a pediatric hospital in the UK.

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  • User-Generated Content and Social Media Influence

    Aug 08, 2018
    A recent report on social media research reinforces the effect of personal updates on social media have on purchasing decisions.

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  • Alexa Will Hear You Now

    Aug 08, 2018
    Voice is a more natural way of engaging with technology. And a more conversational style is more natural in healthcare settings. Patients have a strong need to be heard and voice can help patients to feel cared for with empathy.

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  • How to Spend Smarter on PPC Campaigns

    Mar 29, 2018
    At one point in time, Norton Healthcare had more than 8,000 keyword search terms for their PPC campaigns. This was driving Christy Belden nuts. As the Director of Digital Media, she inherited this “behemoth” of keywords. “All these keywords were really broadly focused,” Belden says. “And we were beholden to our stakeholders. They’d say, ‘I want another hundred keywords for my service line,’ and we’d do it for them. We didn’t have a clear path to conversion for these keywords, either.”

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  • Just How Safe is Your Healthcare Data?

    Feb 21, 2017
    We’re in the age of the electronic health record. But we’re also in the age of cyberattacks, hackers and ransomware.

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  • Mini-Case Study: A Website Makeover for Billings Clinic

    Feb 13, 2017
    There’s more livestock than people who live in Montana (3:1, to be exact). But even though the state has a tiny population, Billings Clinic wanted to pay more attention to the people visiting its website. During “Patient Experience and Brand Perception from the Perspective of Your Digital Audience,” Lynne Pinnick, Web Marketing Coordinator, explained how her team made this transformation happen.

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  • How Marketing Automation Can Improve Your Hospital

    Jan 20, 2017
    What’s the point of marketing automation? Basically, it’s all about making your hospital money. Three years into its marketing automation program, Kindred Healthcare has seen an ROI of 90:1 with marketing automation. Lori Riggs, Senior Director of Experience Marketing at Kindred Healthcare, said the organization earned millions of dollars in revenue because of it.

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  • Mini-Case Study: A Website Makeover for Billings Clinic

    Jan 20, 2017
    There’s more livestock than people who live in Montana (3:1, to be exact). But even though the state has a tiny population, Billings Clinic wanted to pay more attention to the people visiting its website. During “Patient Experience and Brand Perception from the Perspective of Your Digital Audience,” Lynne Pinnick, Web Marketing Coordinator, explained how her team made this transformation happen.

    Full story

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