Vendor Selection Counsel

Helps clients find the right partner for their digital projects. We provide an objective process for vetting vendors to save you time and money.

Greystone has managed the selection process for:

  • Content Management System (CMS) vendors and software
  • Customer Relationship Management (CRM) vendors and software
  • Website design firms
  • Digital marketing agencies (advertising, SEO, SEM, reputation management, etc.
  • Provider directory functions and rating/review services
  • Call Center vendors and software.

Saves You Time You Really Don't Have

The selection process can be an intense 90-120 day process, sometimes more. If you're already busy, the details and work required can be overwhelming. Just answering all the vendor’s questions or dealing with their salespeople can take hours. Greystone assumes those tasks for our clients, freeing you to do your"real" job.

A Fair, Objective Process for Reviewing Options

Having a strategy for finding the right fit for your organization can be a challenge if you aren’t familiar with the vendors and what they offer. Greystone.Net has done this many times, and can walk your through the process and obstacles, foresee problems and make sure you are getting the information you need to make an informed decision for your hospital.

A Proven Process for Vetting CMS Vendors

Without specific functional and technical requirements that match your needs/goals, it is nearly impossible to measure or compare proposals. Let Greystone share their proven methodology with you to ensure an apples-to-apples comparison on the key features important to your organization. And, use our scoring methodology to ensure an unbiased outcome.

Process

Gathering

Analyzing

Greystone begins with a well thought out list of requirements for a new platform. We work with both management and stakeholders to identify needs and better match them with a vendor.When we ask the right types of questions, aka our hospital assessment process, what will often emerge are areas of operational inefficiencies and customer dissatisfaction that management may not have even been aware.
Once information has been gathered from participants, the information needs to be organized and analyzed. Resulting in capturing the current state and the optimal future state.

Validating

Presenting

Once this information has been presented to and discussed with stakeholders, decisions can be made about which requirements should be addressed first and which ones can wait until a later phase.

Greystone then narrows the vendor list to those who are best able to meet the client’s needs relative to needs, budget and infrastructure.

Greystone manages vendor demonstrations and follow-up questions for vendors regarding specific functionality and how it will be delivered.

Once all the data is gathered and questions are answered, Greystone helps providers choose the final vendor.

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