Vendor Evaluation and Selection Processes

Find a Vendor and/or Platform That Fits Your Organization 

Greystone.Net helps clients find the right partner for their digital projects and the right platforms to fit their organization's needs. We provide an objective process for vetting vendors to ensure they fit your culture, meet your specific needs, and save you time and money.

 Greystone manages the hospital vendor selection process for:

  • Content Management System (CMS) vendors and software
  • Customer Relationship Management (CRM) vendors and software
  • Website design firms
  • Digital marketing agencies (advertising, SEO, SEM, reputation management, etc.)
  • Provider directory functions and rating/review services
  • Call Center vendors and software.


Saves You Time You Really Don't Have

The selection process can be an intense 90-120 day process, sometimes more. If you’re already busy, the details and work required can be overwhelming. Just answering all the vendor’s questions or dealing with their salespeople can take hours. Greystone assumes those tasks for our clients, freeing you to do your “real” job.

A Fair, Objective Process for Reviewing Options

Having a strategy for finding the right fit for your organization can be a challenge if you aren’t familiar with the vendors and what they offer. Greystone.Net has done this many times, and can walk your through the process and obstacles, foresee problems and make sure you are getting the information you need to make an informed decision for your hospital.

A Proven Process for Vetting CMS and CRM Vendors

Without specific functional and technical requirements that match your needs/goals, it is nearly impossible to measure or compare proposals. Let Greystone share their proven CMS vendor selection and CRM vendor selection methodologies with you to ensure an apples-to-apples comparison on the key features important to your organization. And, use our scoring methodology to ensure an unbiased outcome.




Greystone begins with a well thought out list of requirements for a new platform. We work with both management and stakeholders to identify needs and better match them with a vendor.
Once information has been gathered from participants, the information needs to be organized and analyzed. Resulting in capturing the current state and the optimal future state.



Greystone helps to narrow the vendor list to those who are best able to meet the client’s needs relative to needs, budget and infrastructure.

Once all the data is gathered and questions are answered, Greystone helps providers choose the final vendor.

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