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A suite of digital improvement solutions that capture the Voice of the Digital Customer


 

Helps you prioritize and focus your website improvement and enhancement efforts. A suite of digital improvement solutions including a pop-up website experience survey tool, a user-friendly dashboard and reporting tool, a user behavior tracking tool, expert consulting services, and more. 

gSight-Loop
Ask: Visitor Experience Survey

The foundation of gSight is the website customer experience survey. It uses a unique questionnaire with contemporary phrase-based responses to uncover the elements of your website that need improvement.

  • Measures your visitors' experiences with the design,
         navigation, functionality, transaction and content
         performance of your website
  • Helps prioritize areas in need of improvement
  • Guides decisions on future investments
  • Hear from Drew Diskin from Virtua


    Learn from Andy Gradel from Mainline Health

    More related videos

    How Does It Work?

    overview

    Dashboard Reporting

    Data is collected and clients can view real-time.

    dashboard

    Why gSight?

  • Saves budget dollars
  • Mobile friendly
  • Provides continuous and unlimited survey completes
  • Online real-time easy-to-use reporting dashboard
  • Detailed benchmark reports with recommendations from industry experts
  • Healthcare-specific benchmarks and statistically-derived leaderboard scores
  • Verbatim responses providing real-world details about a user's digital experience.
  • Observe: The Healthcare Customer Experience

    gSight clients can add-on tools to further analyze and inform:

  • Peer group comparisons
  • Additional report with webinar results presentation
  • Custom questions
  • Hotjar analytics/reporting - designed to help you better understand how visitors are using your site, where they are
         abandoning your site, which steps in your forms are tripping them up, and more.



  • Listen: Recruiting and Usability Testing

    For some packages, gSight Includes services to help listen to your website visitors, including usability testing and research panel recruiting.


    Improve: Digital Strategy Consulting

    Depending upon the package selected, gSight clients receive consulting services to help you understand the interaction of your brand and the website experience, and then, how to improve both. Gain the expertise and insights from healthcare marketing and digital leaders who also have an outside industry perspective.

    Resources

    Watch and Learn How to Listen to the Voice of the Digital Customer to Improve your Brand’s Experience

    Demo and More Information

    Can We Provide More Information or Tailor a Quote for You Based on Your Needs?

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