
The Latest Hospital Digital Marketing Articles
GreyMatters is your hospital digital marketing guide, with articles on hospital digital marketing best practices, trends, updates and more.
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In this summary of an HCIC 2025 session, learn about how one provider merged consumer experience and patient experience into a “care seeker journey.”
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How AI is Changing Healthcare Marketing
Jan 25, 2026
In this summary from an HCIC 2025 session, read about using AI to work smarter and faster, but still maintaining the human connection that patients need when making healthcare decisions.
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In this summary from HCIC 2025, read about how Billings Clinic tackled the challenge of helping patients find care in a multi-location system without a major website redesign.
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CTV and AI Partner to Optimize Campaign Performance
Jan 25, 2026
Connected TV (CTV) and AI together offer greatly enhanced opportunities for targeted marketing performance.
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How to Get Better Marketing Performance from Reels
Jan 25, 2026
Meta offers tips to improve your Reels campaigns.
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ChatGPT Increasingly Used to Answer Health Questions
Jan 25, 2026
ChatGPT is a growing source for healthcare information.
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Why Your Website Needs an API-First Strategy
Dec 20, 2025
At the Healthcare Interactive Conference (HCIC) in November 2025, AI-powered search strategy was discussed.
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A look at hospital influencer marketing was presented at the Healthcare Interactive Conference (HCIC) in November 2025.
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A case study in reducing phone calls in a healthcare organization was presented at the Healthcare Interactive Conference (HCIC).
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Dealing with the RFP process, as discussed in a session presented at the Healthcare Interactive Conference (HCIC) in November, 2025.
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Consumer Behavior in 2026: Contradictory
Dec 20, 2025
Consumer behavior is changing, and marketers should be aware of these changes in 2026.
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Social Media Marketing Trends for 2026
Dec 20, 2025
Here is a look at trends affecting social media marketing in 2026.
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7 Key Takeaways from #HCIC25
Nov 21, 2025
Read about the key takeaway messages from the 29th Annual Healthcare Interactive Conference (HCIC), held in Las Vegas in November, 2025.
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Learn about the 2025 winner of the John A. Eudes Vision & Excellence Award, Sandra Mackey.
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New AI Ad Tools Added to Google Ads
Nov 21, 2025
New AI tools are available from Google Ads to help with your ad campaigns.
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Improve Social Reach by Replying to Comments
Nov 21, 2025
Overall interaction increases when the poster replied to comments on their posts.
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What Does “Watching TV” Mean in 2025?
Nov 21, 2025
With so many options available to consumers for watching video content, marketers need to reconsider what “TV” is and plan their strategies accordingly.
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Connected TV (CTV) in 2026
Nov 21, 2025
Read about major factors that will affect CTV in 2026.
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Lannie Byrd of mhp.si talks about six lessons for getting the most out of being part of the healthcare internet industry.
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Laura Lee Jones of Lionshare talks about redefining what ROI should actually measure.
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