
The Latest Hospital Digital Marketing Articles
GreyMatters is your hospital digital marketing guide, with articles on hospital digital marketing best practices, trends, updates and more.
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Read about an overview of the 2025 HCIC with Greystone.Net's Kathy Divis and other healthcare marketing leaders.
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Are You Struggling with These 3 MOps Bottlenecks?
Aug 30, 2025
Read about opening up MOps bottlenecks.
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Don’t Make These 5 Mistakes in Marketing Budget Allocation – And How to Spend More Wisely
Aug 30, 2025
Read about 5 budget allocation mistakes and how to avoid them.
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Meta: Improving Ad Performance with AI
Aug 30, 2025
Meta recently offered information on improving ad performance with AI tools
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GPT-5 and HIPAA Compliance
Aug 30, 2025
The new release of GPT-5 is being touted as a boon for healthcare use, but privacy and HIPAA compliance is a concern.
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Connect with Consumers on Their Mobile Phones
Aug 30, 2025
Read about mobile advertising via paid app subscriptions.
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HCIC25 Keynote Speaker Spotlight: How to Build a Long-Lasting Career as a Hospital Marketer
Jul 28, 2025
Read about our conversation with HCIC25 Keynote Speaker David Feinberg.
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Read a conversation with Michelle Edelen, one of the keynote speakers to be presented at HCIC25 in Las Vegas in November.
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Email Marketing: Have Conversations, Not Campaigns
Jul 28, 2025
Your email marketing strategy probably needs to be updated. Read more about using email conversations and not campaigns.
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How will advertising agencies and budgets look in the near future with increased use of AI?
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How CMOs Handled H1 2025; What’s Up for H2?
Jul 28, 2025
CMOs and management of 2025 H1 and H2.
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We recently talked to Pamela Landis, senior vice president of digital engagement at Hackensack Meridian Health, about how she formed a partnership with a board-certified pediatric endocrinologist, who is also board certified in informatics.
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How to Become a Better Contact Center Leader
Jun 24, 2025
At the 34th annual Healthcare Contact Center Times conference in Atlanta this June, Kathy Divis, Greystone.Net president, and her long-time friend, Danny Fell, SVP of Health, BVK, had a heartfelt discussion about what it means to be a leader.
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CMOs Struggle with Budgets in 2025
Jun 24, 2025
CMOs are having to take a hard look at their budgets for 2025.
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Call Center Voice AI Improves Patient Experience
Jun 24, 2025
Using an AI tool can improve effectiveness of call centers.
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New 2025 Marketing Roles, Thanks to GenAI
Jun 24, 2025
Adoption of GenAI by marketers means new team roles are needed.
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AI and large language models (LLMs) are increasingly driving search now. Changes in how organic search results are generated mean that marketers need to rethink the metrics they use to measure search results.
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5 Career Tips for Healthcare Digital Marketers
May 26, 2025
Learn five tips for newcomers to the healthcare digital marketing industry from the winner of the 2024 Rising Star Award.
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3 Things Healthcare Marketers Should Stop Doing
May 26, 2025
Read about some tips to lighten your marketing load from a seasoned digital leader.
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Email: An Old Dog With Many Valuable Tricks
May 26, 2025
Email is your top tool for keeping customers for the least cost. Learn more to best use it.
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